PMO Symposium FAQs

General Information
Q1. What is the dress attire?
A1. Business attire is appropriate for all daytime events, with the exception of the OPM Learning Excursions. Business casual attire and comfortable shoes are recommended for the learning excursions and evening receptions. Temperatures while we’re in San Diego will average between 71° F (21° C) in the daytime and 56° F (13° C) at night so a jacket or sweater is advisable.
Q2. Can PMI® arrange for my hotel accommodations?
A2. You may reserve your hotel accommodations through the housing link provided on your PMO Symposium confirmation. You may also go directly to the Housing Accommodation page to book your hotel.

Registration and Registration IDs
Q1. What is a Registration ID?
A1. You will receive a Registration ID number when your symposium registration is paid in full. The Registration ID will appear on your meeting confirmation.
Q2. I don't know what my Registration ID is. How can I get one?
A2. Your Registration ID can be found on your registration confirmation and on your statement/tax invoice. Registration IDs can also be found on attendee name tags which are distributed at check-in. In addition, registration IDs will be emailed to the email address on record for those who registered on site. For questions or correspondence regarding your registration, please contact:
Q3. Can I join PMI and register for the PMO Symposium at the same time?
A3. Yes. You will have the option of joining PMI during the online registration process.
Q4. Is it time for me to renew my PMI membership? Can I do that on the Symposium registration form?
A4. Membership renewals or reinstatements should be made by visiting MYPMI prior to completing the Symposium registration.
Q5. How will I receive my name tag and Symposium materials?
A5. You may pick up your name tag and materials on site at the registration area.
Q6. What are the fees for guests and who can register as a guest for PMO Symposium?
A6. Attendees may register non-PMI members as a guest to attend evening reception for a $150 fee per event. A guest is considered a spouse, significant other or personal friend; NOT a business associate, or staff colleague. Guest registration badges will be marked appropriately and will NOT allow access to educational sessions.
Q7. Is there an age requirement for attending PMI sponsored receptions where alcohol is served?
A7. All attendees to PMI sponsored receptions where alcohol is served must be at least 21 years old in the United States or the legal drinking age of the hosting country.

Q1. Are group discounts available when more than five people from an organization attend?
A1. Organizations sending five or more employees are eligible to receive a discount. For details on how to register a group of five or more, email
Q2. How do I obtain a receipt for my registration fee?
A2. You will receive a confirmation letter via e-mail once your registration is paid in full. This confirmation also serves as your receipt and contains your individual Registration ID number.
Q3. Can I be invoiced or use a purchase order for my Symposium registration?
A3. Invoices will be generated and sent by email if you chose wire transfer as your method of payment during registration. Purchase orders will not be accepted.
Q4. What types of payment methods are accepted?
  • American Express
  • MasterCard
  • Visa
  • Discover
  • Check
  • Wire transfers - not available onsite
    Q5. Am I able to pay by wire transfer?
    A5. Yes. Please choose the wire transfer payment option on the payment section when completing your registration online. Once you complete your registration, instructions on how to complete your payment will be sent to you. Please be advised that funds must be received and verified by PMI no later than 26 October 2016. Registration is not confirmed or complete until an attendee's account is showing a zero balance. Attendees will not be permitted to attend sessions until any outstanding balance is settled. A credit card is required to complete payment onsite.
    Q6. Who do I contact with questions about my Symposium invoice?
    A6. For invoice questions, please call +1 800 310 7554. (within the United States) or +1 240 439 2554 (from all other locations) or e-mail your inquiries to

    Cancellations / Refunds
    Q1. I registered for the Symposium but I cannot attend. What is the cancellation policy?
    A1. Full refunds, less $50.00 (US) processing fee per registrant, will be granted for cancellations received in writing before the advance registration deadline of 16 August. Refunds less $150.00 (US) per registrant will be granted to written requests received between 17 August and 26 October 2016. However, registration substitutions may be made in writing without penalty. Refunds will not be given to registrants who do not attend without canceling in advance (no shows). All written requests should be faxed to 1 888 772 1888 (within the United States and Canada); or +1 301 694 5124 (from all other locations). All applicable refunds will be issued following the close of PMO Symposium. No refunds will be granted after 26 October 2016. Membership purchases are non- refundable.
    Q2. I registered for the Symposium but I cannot attend. Can I send a substitute in my place?
    A2. Yes. Registration substitutions may be made in writing without penalty. All written requests must be faxed to +1 888 772 1888 (within the United States) or +1 301 694 5124 (from all other locations). Email requests should be sent to
    Q3. Can I cancel on behalf of someone else?
    A3. We are sorry but unfortunately, verification in writing from the attendee must be received for cancellation.
    Q4. How will my Symposium fees be refunded?
    A4. Your registration fees will be refunded by the same method in which you paid. Refunds will not be granted after 26 October 2016. All applicable funds will be issued following the close of PMO Symposium. Refunds will not be given to registrants who do not attend without cancelling in advance (no shows).

    Downloading Content
    Q1. How can I download the slide presentations from the PMO Symposium?
    A1. Breakout session slides are available to and for the use of registered symposium attendees only by using your 4-digit registration ID which can be found on your registration confirmation email. Presentations will be available in the attendee portal approximately one week prior to PMO Symposium.

    Professional Development Units
    Q1. How many PDUs will I receive for attending PMO Symposium activities?
    A1. The number of PDUs awarded varies for each certification type; however the number of PDUs for attendance at the entire Symposium is 17.
    Q2. How do I claim PDUs for PMO Symposium? How do I file for PDUs?
    A2. PDUs will be uploaded into PMI's Continuing Certifications Requirements System (CCRS) within two weeks of the close of PMO Symposium. Each attendee is responsible for selecting breakout education and other sessions prior to the session start and ensuring that their badge is scanned at the start of the session to receive PDU credit for attending the class. In the event you were not scanned or did not receive credit for a session(s) attended, you may submit your missing claim(s) manually by using the corresponding PDU activity code found in the 2016 PMO Symposium Agenda. Please note that the PDUs at knowledge hub small group discussions are self-reporting PDUs. Depending on the direction and focus of each session, the PMI Talent TriangleTM allocation will be based on participants' takeaway learning. Please be sure to maintain your activity schedule for validation purposes in the case of random audit. Visit to learn more about maintaining your PMI certification.
    Q3. How do the PDUs I will earn at PMO Symposium align with the new CCR Program and the PMI Talent TriangleTM?
    A3. Except for knowledge hub discussions, all of the sessions at PMO Symposium 2016 will display applicable skill area(s) of the PMI Talent TriangleTM. We’ll indicate in our PMO Symposium materials the allocation of technical, leadership, and strategic and business management PDUs for each session and activity. PDUs at knowledge hub small group discussions and allocation to the PMI Talent TriangleTM are self-reporting PDUs.