Opening Plenary Session 
PMI Thought Leadership Series: Benefits Realization Management PMO16GEN01

8:45 a.m. – 10:15 a.m.
Monday, 7 November

In an effort to understand how organizations view and approach benefits—and the strategic projects that support their delivery—PMI is taking a year-long look at benefits realization management culminating with our 2016 Thought Leadership Series. These reports will look at benefits realization across all levels of the organization, from the executive suite through to business operations. During this session, PMI will share the findings of the reports, which were done in collaboration with Economist Intelligence Unit (EIU) and The Boston Consulting Group (BCG). An executive panel will follow, focusing on the essential role of benefits realization management and how key practices are impacting business outcomes.

Jeanne Bickford, Partner and Managing Director, The Boston Consulting Group

JeanneBickford_150Jeanne Kwong Bickford is a partner and managing director of The Boston Consulting Group in New York, New York, USA. She is a core member of the Financial Institutions practice area, focusing on retail banking, wealth management and consumer payments, and the Risk & Compliance topic, with specific expertise in regulatory compliance in banking. Additionally, she leads BCG's Change Enablement Center globally, as part of the People & Organization practice. Her area of expertise is rigorous program management and change management for large transformation programs for U.S. and global financial institutions. She has collaborated with the Project Management Institute on several publications related to strategic initiative management.

Daryl Ganas, Vice President, Enterprise Group Information Technology, Hewlett Packard Enterprise (HPE)


Daryl Ganas is vice president for Enterprise Group Information Technology for Hewlett Packard Enterprise. In this role, he is responsible for all IT customer engagement and solutions for the Enterprise Group.  
Prior to this role, Mr. Ganas was responsible for HP critical sales transformation for all of sales and partner-facing process including lead, opportunity/pipeline management, forecasting, and workflow.  He drove the sales transformation, which was the largest and fastest implementation in salesforce history with over 33,000 users in one year. Most recently, he led the separation activities for all CRM/PRM process and capabilities. He joined HP in August 2010.
Mr. Ganas earned a bachelor’s degree in business administration, marketing from California State University, Sacramento. In 2014, he completed the HP Executive Education program, ALIGN for Directors (Harvard).

Ed Hoffman, PMI Strategic Advisor


Ed Hoffman, PhD, is CEO, Knowledge Engagement, LLC. Knowledge Engagement is engaged in research, education and consulting services at a strategic organizational level. He directly supports the Project Management Institute as a strategic advisor with a focus on integrated systems for talent management, knowledge engagement and learning strategies. Dr. Hoffman is also a Senior Fellow at the Columbia University School of Professional Studies. 

Dr. Hoffman retired from NASA as a senior executive after thirty-three years. He was appointed the first NASA chief knowledge officer in 2011 and held responsibility for system-wide strategy, integration and deployment of knowledge services.

Dr. Hoffman holds a doctorate degree, as well as two master’s degrees, from Columbia University in the area of social and organizational psychology. He received a bachelor’s degree in science in psychology from Brooklyn College in 1981.

Perry Keenan, Senior Partner and Managing Director, The Boston Consulting Group

PerryKeenan_150Perry Keenan is a senior partner and managing director of The Boston Consulting Group in Chicago, Illinois, USA. He is a member of the senior leadership team for the Operations, People and Organization practice areas. Mr. Keenan played a crucial role in the development of BCG's change management topic, which he went on to lead for more than a decade. He has extensive experience working in large and small organizations to help deliver major change projects in the private and the public sector. He has collaborated with the Project Management Institute on several publications related to strategic initiative management.

Meredith Rousseau, Head of Strategic Portfolio Delivery, TD Bank

MeredithRosseau_circle_150x150Meredith Rousseau is head of strategic portfolio delivery for TD Bank, America’s Most Convenient Bank®. In this role, Meredith is responsible for managing and delivering the project investment portfolio for TD Bank. With a background in program management, process improvement and technology, Meredith possesses nearly 20 years of diverse management and consulting experience and has proven success in driving organizations to higher levels of performance through the implementation of new processes and technology. Her industry experience spans across the financial services, retail, oil and gas, manufacturing, insurance, and government sectors. 

J. Brett Williams, President, Burns & McDonnell’s Northeast Region

BrettWilliams_150Mr. J. Brett Williams serves as president of Burns & McDonnell’s Northeast region which provides full service engineering, architectural and construction execution of industrial and infrastructure facilities. Mr. Williams joined Burns & McDonnell as a project manager in 1999, following 10 years of managing major construction projects in North America, Africa and Asia for Halliburton Corporation and Butler International.  Upon completion of a large program management initiative for Kansas City International Airport in 2004, he was tasked to manage the $1.4 billion Middletown-Norwalk Electrical Transmission Project located in Southwestern Connecticut.  

Following the successful completion of this project, Mr. Williams established a regional office located in central Connecticut in 2008.  Over the past 10 years, Williams has led the region in completing more than $12 billion of aviation, environmental, pipeline, heavy industrial and electrical upgrade projects.  He currently manages seven office locations throughout the mid-Atlantic and Northeast United States as well as eastern Canada.

Mr. Williams has a bachelor’s degree in construction engineering from Pittsburg State University and a master’s degree in construction science from the University of Oklahoma.  He lives in Madison, Conn. with his wife Brenda and their three children.